Shipping policy
We’re committed to delivering your order quickly, securely, and with full transparency. Please review our shipping policy below.
Order Processing
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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You will receive an order confirmation email once your purchase is placed, followed by a shipping confirmation email with tracking details once your order has been dispatched.
Shipping Rates & Delivery Estimates
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Shipping charges for your order will be calculated and displayed at checkout.
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Estimated delivery time is 3–5 business days for domestic orders.
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Delivery times may vary depending on location, shipping method selected, and external factors (e.g., weather, carrier delays).
Domestic Shipping
We currently ship within [United Kingdom] using trusted carriers.
International Shipping
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We offer worldwide shipping to most destinations.
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International orders may take 7–21 business days to arrive depending on destination and customs clearance.
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Please note that customers are responsible for any customs duties, taxes, or import fees charged by their country.
Tracking Your Order
Once your order has shipped, you’ll receive a tracking number via email. You can track your package through the carrier’s website.
Delays & Issues
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While we strive to deliver on time, shipping delays may occasionally occur due to factors beyond our control (e.g., carrier delays, customs, natural events).
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If your order is significantly delayed or appears lost, please contact us at [your support email], and we’ll assist right away.
Wrong Address Disclaimer
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.
Contact Us
If you have any questions about your order or our shipping policy, please contact us at:
📧 pu5hxouls@gmail.com